Returns & Shipping Policy

- IN STORE -
An exchange or store credit will be given for returned items in original condition with original tags intact. Items must be returned within 14 days of purchase with receipt. Clearance items & Personalized items are final sale and do not qualify for exchanges/store credit. Holiday exchanges must be presented with gift receipt. Gift receipts qualify for 30 day exchanges.

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- ONLINE -

Online purchases are eligible for exchange or store credit within 14 days of delivery of item. Clearance/Sale & Personalized items are final sale. Items must be returned in original condition with tags intact. Customer is responsible for shipping expenses.

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- ITEMS ELIGIBLE FOR RETURN/EXCHANGE -

• Items must be unworn, unwashed, and unaltered
• Items must have original tags attached
• Items must be stain free (deodorant stains, makeup stains, pet hair, etc.)
• Items must be odor free (cigarette smoke, perfume, etc.)
• Shoes must be returned inside their original shoe box (with no signs of wear)

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- ITEMS NOT ELIGBLE FOR RETURN/EXCHANGE -

• ITEMS DISCOUNTED 50% OR MORE ARE A FINAL SALE. No exceptions. 
• Food Items
• Beauty Products (i.e. brushes, sponges, make up erasers, hair towels etc.)
• Face Masks
• Undergarments
• Bodysuits
• Items that have been exchanged 
• Any other item deemed “non-returnable” by Bluff Town District Marketplace

Ready to ship items & gifts ship approximately 3-5 business days. 

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We thank you for shopping at a family owned business. Each order is special to us and is treated so in the shipping process.