Returns & Shipping Policy
Returns & Exchanges
- IN STORE -
An exchange or store credit will be given for returned items in original condition with original tags intact. Items must be returned within 14 days of purchase with receipt. Clearance items & Personalized items are final sale and do not qualify for exchanges/store credit. Holiday exchanges must be presented with gift receipt. Gift receipts qualify for 30 day exchanges.
An exchange or store credit will be given for returned items in original condition with original tags intact. Items must be returned within 14 days of purchase with receipt. Clearance items & Personalized items are final sale and do not qualify for exchanges/store credit. Holiday exchanges must be presented with gift receipt. Gift receipts qualify for 30 day exchanges.
- ONLINE -
Online purchases are eligible for exchange or store credit within 14 days of delivery of item. Clearance/Sale & Personalized items are final sale. Items must be returned in original condition with tags intact. Customer is responsible for shipping expenses.
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Shipping
Personalized & Custom Items are made to order in store and will ship approximately 7-14 business days. Timeline may vary slightly pending on our order load at the time of purchase.
Ready to ship items & gifts ship approximately 3-5 business days.
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We thank you for shopping at a family owned business. Each order is special to us and is treated so in the shipping process.